Ambit knows that response times to customer requests and quality of service offered are key differentiators in a crowded market. Customers can request service through telephone, e-mail, SMS, Web sites, walk-in, and even postal mail. CRM integrates these channels to provide your sales, marketing, and service personnel a 360 degree view of the customer across the full lifecycle of the process. Thus, CRM initiatives allow business users to provide more personalized services.
Ambit has built competency in specific industry domains, and our best-of-class domain experts always begin assignments with a business-backward approach. We then work closely with technology consultants who augment the team, ensuring successful implementations. Ambit offers the full gamut of CRM services from licensing to consulting, implementation and post-go live support.