Pune, 25th October 2021 – Ambit Software (Ambit the “Company”), a software solutions and services company today announced its partnership with Whatfix (Whatfix the “Company”), a leader in Digital Adoption Solutions (“DAS”) to help elevate customer experience and improve user adoption. This partnership will help Ambit Software’ customers enhance their employee experience, reduce their support and training overhead, and maximize the return on their technology investments.
Whatfix’s contextual, interactive and real-time in-application guidance platform, will provide Ambit Software users with in-app easy flows, feature highlights and self-help to improve user familiarity with high-value features, elevate customer experience and drive deeper in-app engagement.
“Ambit is committed to offering the best possible solutions to its clients. We strive to partner with innovative product companies that can help us effectively deliver a great customer experience. Partnering with Whatfix is yet another important step in that direction” – said Jenit Ramaiya, Ambit Software CEO & MD. “User training and feedback is essential for increasing adoption rate. That further helps in improving product and user experience. We have experienced the unique capabilities that Whatfix delivers in improving user adoption.”
Commenting on the partnership, Vispi Daver, Global Head of Sales and Partnerships, Whatfix said “As technological landscapes continue to evolve in 2021, businesses’ should consider DAPs as an integral part of a digital transformation journey that can make or break any digital transformation. With personalized and contextual in-app content, Whatfix helps deliver a simplified and effective on-boarding experience to users. “Our SaaS-based solution assists enterprises to fast track user performance and production adoption on a universal level.Our collaboration with Ambit Software demonstrates the impact of Whatfix’s platform and helps us to meet our mission of enabling ubiquitous access to technology for all.
Ambit offers industry-leading enterprise solutions and services to businesses with digital transformation needs. It has partnered with relevant and award-winning enterprise solutions to deliver a superior customer experience.
About Ambit Software
Ambit Software is a leading consulting, digital transformation, and software engineering company. By partnering in the growth of both enterprises and ISVs, we create IT-led infinite possibilities to capture their next big business opportunity.
We believe technology has the power to change the way we live. Software-led real-world solutions have helped us reclaim time through automation, make work easy through engaging user experience, and even saved lives. We help modern businesses that change the world for the better.
Whatfix is a Digital Adoption Solution that disrupts Application Training, Learning, and Support content by providing Contextual, Interactive, Real-Time, and Autonomous user guidance – driving additional adoption and productivity gains. Whatfix has a proven record of increasing employee productivity by 35%, reducing training time and costs by 60%, reducing employee case tickets by 50%, and increasing application data accuracy by 20%. Whatfix is based in San Jose, San Francisco, London, Melbourne, Sydney and Bangalore.