SaaS (software as a service) cloud computing is the latest technology being advanced for implementing CRM solutions for organizations large and small. Is this just another techno-fad or is there really something to it? I will answer that question by reviewing the three choices available for implementing CRM systems— their advantages and disadvantages.
Most CRM systems today, particularly those used by large organizations, are implemented on large in-house servers that sit behind the corporate firewall. Access is enabled via secure LANs (local area networks.) Remote applications are linked to the system using a synchronized methodology or Citrix.
- Traditional Client/Server
- Traditional Web-Based
- SaaS Cloud
- Why not?
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