Infor CRM Cloud Brochure

Infor® CRM is an award-winning customer relationship management (CRM) solution that provides a complete view of customer interactions across your sales, marketing, and customer service teams, so they can collaborate and respond promptly and knowledgeably to customer inquiries and sales opportunities.

With Infor CRM, you can manage the entire sales cycle and increase sales team performance by automating sales processes and by monitoring and forecasting sales activity. Capitalize on key opportunities by targeting your most profitable prospects and customers using marketing and lead management tools. Resolve customer requests and
issues quickly with customer service and support management tools.

Seamless integration with your other business management solutions; desktop applications like Microsoft® Office and Outlook®; and web services helps increase productivity and gives your teams a complete, holistic view of your customers.

With its flexible platform, powerful process automation capabilities, and multiple access methods, Infor CRM is the comprehensive CRM solution that will help you achieve greater sales and build a more successful business, now and into the future.

With Infor CRM Cloud you can:

• Deploy a full-featured, secure CRM solution rapidly
• Reduce IT capital expenditures and costs
• Simplify software management
• Benefit from flexible payment options
• Easily retrieve your valuable data Infor CRM Cloud
• Have full control of upgrades
• Integrate easily into business management solutions and desktop applications
• Tailor for your unique business needs

Why choose if you don’t have to?

Software as a Service (SaaS) or on-premise CRM?
You no longer have to choose. With Infor CRM Cloud you get the best of both worlds—the flexibility and rapid time-to-value of traditional SaaS solutions, combined with the security and control of on-premise solutions.

Traditional SaaS CRM offerings have been great for businesses who want to reduce their IT burden, avoid capital expenditures, and get their CRM solution up and running quickly. But, many hosted SaaS solutions have disadvantages too, like being stuck with a proprietary platform, not being able to easily retrieve your valuable customer data, being locked into long contracts, and having to pay excessive costs for extra storage.

Leveraging Amazon’s world-class Web platform, Amazon Elastic Compute Cloud™ (EC2™), Infor CRM Cloud offers you the best of on-premise and SaaS solutions—a full featured, standards-based CRM solution with full ownership and control of your data combined with payment flexibility, access to data online, and the ability to get up and running quickly. And, with advanced customization capabilities, greater data storage, and more flexible subscription
options than other CRM cloud vendors, Infor CRM Cloud provides better choice for your business.

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