The business landscape is changing. We are entering what many call the ‘post-digital era’ – a confluence of emerging technologies leading to new possibilities for consumers, enterprises and technology vendors. Shifts in consumer experience have led to shifts in workplace expectations too. Outside work, people are constantly immersed in consumer experiences designed to be simple, personalised and engaging. When at work, they don’t forget how they were treated as consumers. Hence employees now expect a modern experience, mirroring the one they receive as empowered consumers.
Today, industrial customers and consumers have nearly unlimited access to product information that allows them to quickly compare available alternatives and make on-the-spot purchasing decisions. As a result, industrial manufacturers like you are finding that product loyalty is a thing of the past. Plus, your legacy ERP solutions cannot provide the flexibility you need to move beyond organic, single dimension growth strategies.
Your customer relationships are essential to your success. Infor® CRM is an award-winning CRM solution that delivers a complete view of customer interactions across your sales, marketing, customer service, and support teams, so they can collaborate effectively and respond promptly and knowledgably to sales opportunities and customer inquiries—both in the office and in the field.
Infor® CRM is an award-winning customer relationship management (CRM) solution that provides a complete view of customer interactions across your sales, marketing, and customer service teams, so they can collaborate and respond promptly and knowledgeably to customer inquiries and sales opportunities.
Extending Infor® CRM to smartphones and other mobile devices gives your field force a strong competitive advantage that can help drive revenue and enhance the customer experience. Whether they’re viewing upto-the-minute account or contact information, updating an opportunity, scheduling an activity, or logging a call or email to history, with Infor CRM Mobile, your on-the-go professionals will have the secure, instant access to vital customer information and productivity tools they need to succeed.
Today, every manufacturing business is faced with the relentless pressures of a global marketplace. Competing in this fast-paced marketplace requires managing more complex supply chains made up of customers and suppliers from around the world. At the same, the accelerating pace of innovation continues to shorten product lifecycles, requiring that every company improve the speed at which they bring new products and services to market.
What if you could deliver on time, every time? Every day, you race against time. Competition is fierce, so you need to get to market quicker and do a better job of matching up supply with demand. And no matter how complex your supply chain is, you need to respond faster to change, reduce excess inventory, and cut costs. Most importantly, you’ve got to give customers what you promised them, at the time you promised it. And here’s the good news: Not only can you meet these expectations, you can beat them. The secret is to find an enterprise resource planning (ERP)
system that improves productivity, both in the office and on the shop floor.
At Microsoft Dynamics, our vision is to help our customers deliver the kinds of amazing customer experiences that will help their business thrive. We believe that there has traditionally been a chasm between marketing and sales that needs to be bridged in order to truly deliver personalized, end-to-end experiences that customers will love. In a world where sellers and marketers must work more closely together to seamlessly and successfully engage customers, Microsoft is providing the solutions that can enable them to deliver amazing customer experiences together. By aligning your organization around what matters most, companies will be able to drive greater success and engagement with their customers.
NetSuite (NYSE: N) is the world’s #1 cloud ERP solution. NetSuite ERP provides comprehensive, proven financial/ERP capabilities that integrate with your broader back-office, sales and service processes.
If your company wants to compete in today’s fastpaced business arena, you need to control costs in order to maximize profitability. Sage ERP Accpac is a comprehensive business management solution designed to keep your total cost of ownership low by supporting multiple technologies, databases, and operating systems.
Sage CRM is an affordable, adaptable and easy to use CRM solution designed with the needs of small and medium sized companies at its core. Using Sage CRM our customers save time, increase productivity and gain greater visibility across the business for actionable decision making. ‘Over the last four years our company’s revenue has grown about 60 percent and we would not have been able to do that without Sage CRM’ Karen Zfaty, Director, Marketing Info Systems, PARS (Public Agency Retirement Services) With Sage CRM, business wide visibility ensures you can see where your business stands at any moment in time. This means you can make accurate assessments and take the actions necessary to accelerate your business success.
Not long ago, selling a good product at a fair price was a solid enough business model to dominate a market. Then things got complicated.
Today, competitors are delivering more compelling products, reinventing business models, and leveraging global supply chains. Customers expect more, and pleasing them is harder than ever. To keep up with competition and grow, you need to improve productivity, and free up capital for investments to modernize your operations or enter new markets, while ensuring the best quality to your customers.