For most product managers, the day their product is actually released into the market is end of product development activity. The scary thing, though, is that product release isn't the end; it's usually only the beginning of a long maintenance and upgrade cycle. In fact this the stage where most of the products spends their majority of life-period.

Once a product is out in the market, managers need to begin thinking about how to incorporate the feedback they receive into the next version of the product, to improve usability, user-friendliness, features and overall value.

	Corrective Maintenance- Reactive modification to correct discovered problems.
	Adaptive Maintenance- Modification to keep it usable in a changed or changing
	environment.
	Perfective Maintenance- Improve performance or maintainability.
	Preventive Maintenance- Modification to detect and correct latent faults.

A significant investment needs to be made to maintain multiple versions of an old code-base, many times on legacy technology platform to support existing clients until they can be persuaded to migrate to newer versions of the product.

Considering our client requirements and inherent challenges in software product maintenance, we have devised innovative software product maintenance process model which focuses on

System Adaptations
When there are additions or changes made to the hardware and/or software system into which an ISV's software product is integrated or there are changes in the components controlled by the software product, sustenance activities will include adaptations to the changes made in the overall system.

Defect Resolution
Our defect resolution services will identify, prioritize and fix existing system deficiencies to increase product performance, functionality and business agility.

Enhancements
Ambit will help you optimize product enhancements to be strategically aligned with your business needs. Performance tuning and rewriting of code for ease of maintenance in the future are some of the activities performed as part of this service.

Service packs release and patch tracking
Ambit will enable you to provide regular releases driven by business value prioritization for maximized ROI

Software product vendors can use our offshore maintenance services to continue to maintain their current products along with new application developments using flexible business models provided by AMBIT Software You can manage the ramp-up and scale-down of efforts that are required for peaks and troughs that are typical of a product over its maintenance cycle.
AMBIT enables you to deliver on your global initiatives at lower costs and drive future business growth.

	Focus on Strategic Initiatives: Allows clients to re-allocate their valuable resources for more strategic initiatives that would
	yield the long-term revenue.
	Higher Margins: Reduced support and maintenance costs directly translate to lower product cost for the customer and higher
	margins for the product companies.
	Increased Loyalty: With 24/7 customer support, we help clients in addressing their customers issues thereby directly contributing
	to increased loyalty and ensuring repetitive business generation.
	Confirm to Service Level Agreements: AMBIT strictly confirms to SLAs of clients by providing multi-tier support.