Salesforce created the Sales Cloud to be as easy to use as a consumer website like Amazon and built it in the cloud to eliminate the risk and expense associated with traditional software. By pioneering the concept of cloud computing, Salesforce showed that applications could be delivered over the Internet in the same way that electricity is carried into our homes. With its open architecture and automatic updates, Sales Cloud does away with the hidden costs and drawn-out implementations of traditional CRM software. Today, it’s the trusted sales app for more than 100,000 customers around the world.
By continuing to innovate and embrace technologies like mobile, relationship intelligence and collaboration, Sales Cloud has continued to pull ahead of the competition. Thanks to the Salesforce1 Mobile App, sales reps are more productive from anywhere in the world and stay connected to customers and team-mates, focusing on what matters most, customer success.
Connected to both the right information and their colleagues, sales teams are working smarter and seeing dramatic improvements in performance.
Key Benefits :
- Contact Management: Have a complete view of your customers, including activity history, key contacts, customer communications, and internal account discussions. Gain insights from popular social media sites such as Facebook, Twitter, LinkedIn, and YouTube — right within Salesforce.
- Opportunity Management: Get all the details on your team’s deals — stage, products, competition, quotes, and more. Stay connected to the people and information you need to close every sale.
- Sales Collaboration: Tap into the wisdom of your company’s social network with Chatter. Get the resources you need to close more deals, faster. Find experts, access competitive information, and track deals wherever you are.
- Sales Performance Management: Drive team performance to a whole new level with Work.com. Set metrics-based goals, give coaching notes, provide continuous feedback, and amplify winning behaviours with real-time recognition and rewards.